PRIVACY Policy - Five-Star Chauffeurs
Last updated March 15, 2021
Thank you for choosing to be part of our community at
Five-Star Chauffeurs
, doing business as
Five-Star Chauffeurs
("
Five-Star Chauffeurs
", "we", "us",
"our"). We are committed to protecting your personal information and your
right to privacy. If you have any questions or concerns about this privacy notice, or our
practices with regards to your personal information, please contact us at fivestarchauffeurs1@gmail.com .
When you
visit our website fivestarchauffeurs.com.au (the
"Website"),
and more generally, use any of our services (the
"Services", which include the
Website
), we appreciate that you are trusting us with your
personal information. We take your privacy very seriously. In this privacy notice, we
seek to explain to you in the clearest way possible what information we collect, how we
use it and what rights you have in relation to it. We hope you take some time to read
through it carefully, as it is important. If there are any terms in this privacy notice
that you do not agree with, please discontinue use of our Services
immediately.
This privacy notice applies to all information
collected through our Services (which, as described above, includes
our
Website
),
as well as, any related services, sales, marketing or events.
Please read this privacy notice carefully
as it will help you understand what we do with the information that we
collect.
TABLE OF
CONTENTS
1.
WHAT INFORMATION DO WE COLLECT?
Information automatically collected
In
Short: Some
information — such as your Internet Protocol (IP) address and/or
browser and device characteristics — is collected automatically
when you visit our
Website
.
We
automatically collect certain information when you visit, use or navigate the
Website
. This information does not reveal your specific identity (like
your name or contact information) but may include device and usage information, such
as your IP address, browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, location, information about how
and when you use our
Website
and other technical information. This information is primarily
needed to maintain the security and operation of our
Website
, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information
through cookies and similar technologies.
The
information we collect includes:
- Log and Usage Data. Log and usage data is
service-related, diagnostic, usage and performance information our servers
automatically collect when you access or use our
Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).
- Location Data. We collect location
data such as information about your device's location, which can be either
precise or imprecise. How much information we collect depends on the type
and settings of the device you use to access the
Website . For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE USE YOUR
INFORMATION?
In Short:
We process your information for
purposes based on legitimate business interests, the
fulfillment of our contract with you, compliance with our
legal obligations, and/or your
consent.
We use personal information collected via our
Website
for a variety of business purposes described below. We
process your personal information for these purposes in reliance on our
legitimate business interests, in order to enter into or perform a contract with
you, with your consent, and/or for compliance with our legal obligations. We
indicate the specific processing grounds we rely on next to each purpose listed
below.
We use the information we collect or receive:
SA
Web & IT Solutions
Unit 3 7 Alfred Avenue
Seaton
,
South
Australia
5023
Australia
- To send
administrative information to you. We may
use your personal information to send you product,
service and new feature information and/or information
about changes to our terms, conditions, and
policies.
- To protect our
Services. We may use your information as
part of our efforts to keep our
- To enforce our
terms, conditions and policies for business
purposes, to comply with legal and regulatory
requirements or in connection with our
contract.
- To respond to
legal requests and prevent harm. If we
receive a subpoena or other legal request, we may
need to inspect the data we hold to determine how to
respond.
- Fulfill and
manage your orders. We may use your
information to fulfill and manage your orders,
payments, returns, and exchanges made through the
.
- Administer
prize draws and competitions. We may
use your information to administer prize draws and
competitions when you elect to participate in our
competitions.
- To deliver and
facilitate delivery of services to the
user. We may use your information to
provide you with the requested service.
- To respond to
user inquiries/offer support to users.
We may use your information to respond to your
inquiries and solve any potential issues you might
have with the use of our Services.
- To send you
marketing and promotional communications.
We and/or our third-party marketing partners may use the
personal information you send to us for our marketing
purposes, if this is in accordance with your marketing
preferences. For example, when expressing an interest in
obtaining information about us or our
- Deliver targeted
advertising to you. We may use your
information to develop and display personalized content
and advertising (and work with third parties who do so)
tailored to your interests and/or location and to
measure its effectiveness.
In
Short: We only share
information with your consent, to comply with laws,
to provide you with services, to protect your
rights, or to fulfill business
obligations.
We may process or share
your data that we hold based on the following legal
basis:
- Consent:
We may process your data if you have given us
specific consent to use your personal information
for a specific purpose.
- Legitimate
Interests: We may process your data
when it is reasonably necessary to achieve our
legitimate business interests.
- Performance of
a Contract: Where we have entered into
a contract with you, we may process your personal
information to fulfill the terms of our
contract.
- Legal
Obligations: We may disclose your
information where we are legally required to do so
in order to comply with applicable law, governmental
requests, a judicial proceeding, court order, or
legal process, such as in response to a court order
or a subpoena (including in response to public
authorities to meet national security or law
enforcement requirements).
- Vital
Interests: We may disclose your
information where we believe it is necessary to
investigate, prevent, or take action regarding
potential violations of our policies, suspected
fraud, situations involving potential threats to the
safety of any person and illegal activities, or as
evidence in litigation in which we are
involved.
More specifically, we may
need to process your data or share your personal
information in the following
situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates.
We may share your information with our
affiliates, in which case we will require
those affiliates to honor this privacy
notice. Affiliates include our parent
company and any subsidiaries, joint venture
partners or other companies that we control
or that are under common control with
us.
In
Short: We
may use cookies and other
tracking technologies to collect
and store your
information.
We may
use cookies and similar tracking
technologies (like web beacons and
pixels) to access or store
information. Specific information
about how we use such technologies
and how you can refuse certain
cookies is set out in our Cookie
Notice
.
5.
IS YOUR INFORMATION
TRANSFERRED
INTERNATIONALLY?
In
Short: We
may transfer, store, and process
your information in countries
other than your
own.
Our
servers are located in
. If
you are accessing our
Website
from outside
,
please be aware that your
information may be transferred to,
stored, and processed by us in our
facilities and by those third
parties with whom we may share your
personal information (see "WILL
YOUR INFORMATION BE
SHARED WITH
ANYONE?"
above), in
and
other
countries.
If you
are a resident in the European
Economic Area, then these countries
may not necessarily have data
protection laws or other similar
laws as comprehensive as those in
your country. We will however take
all necessary measures to protect
your personal information in
accordance with this privacy notice
and applicable law.
6.
WHAT IS OUR STANCE
ON THIRD-PARTY
WEBSITES?
In
Short: We
are not responsible for the
safety of any information that
you share with third-party
providers who advertise, but are
not affiliated with, our
Website.
The
Website
may contain advertisements from
third parties that are not
affiliated with us and which may
link to other websites, online
services or mobile applications. We
cannot guarantee the safety and
privacy of data you provide to any
third parties. Any data collected by
third parties is not covered by this
privacy notice. We are not
responsible for the content or
privacy and security practices and
policies of any third parties,
including other websites, services
or applications that may be linked
to or from the
Website
.
You should review the policies of
such third parties and contact them
directly to respond to your
questions.
7.
HOW LONG DO WE KEEP
YOUR
INFORMATION?
In
Short: We
keep your information for as
long as necessary to fulfill the
purposes outlined in this
privacy notice unless otherwise
required by
law.
We
will only keep your personal
information for as long as it is
necessary for the purposes set out
in this privacy notice, unless a
longer retention period is required
or permitted by law (such as tax,
accounting or other legal
requirements). No purpose in this
notice will require us keeping your
personal information for longer than
90
days
.
When
we have no ongoing legitimate
business need to process your
personal information, we will either
delete or anonymize such
information, or, if this is not
possible (for example, because your
personal information has been stored
in backup archives), then we will
securely store your personal
information and isolate it from any
further processing until deletion is
possible.
8.
HOW DO WE KEEP YOUR
INFORMATION
SAFE?
In
Short: We
aim to protect your personal
information through a system of
organizational and technical
security
measures.
We
have implemented appropriate
technical and organizational
security measures designed to
protect the security of any personal
information we process. However,
despite our safeguards and efforts
to secure your information, no
electronic transmission over the
Internet or information storage
technology can be guaranteed to be
100% secure, so we cannot promise or
guarantee that hackers,
cybercriminals, or other
unauthorized third parties will not
be able to defeat our security, and
improperly collect, access, steal,
or modify your information. Although
we will do our best to protect your
personal information, transmission
of personal information to and from
our
Website
is at your own risk. You should only
access the
Website
within a secure environment.
9.
DO WE COLLECT
INFORMATION FROM
MINORS?
In
Short: We
do not knowingly collect data
from or market to children under
18 years of
age.
We do
not knowingly solicit data from or
market to children under 18 years of
age. By using the
Website
,
you represent that you are at least
18 or that you are the parent or
guardian of such a minor and consent
to such minor dependent’s use of the
Website
.
If we learn that personal
information from users less than 18
years of age has been collected, we
will deactivate the account and take
reasonable measures to promptly
delete such data from our records.
If you become aware of any data we
may have collected from children
under age 18, please contact us at
fivestarchauffeurs1@gmail.com
.
10.
WHAT ARE YOUR
PRIVACY
RIGHTS?
In
Short:
You
may review, change, or terminate
your account at any
time.
If you
are a resident in the European
Economic Area and you believe we are
unlawfully processing your personal
information, you also have the right
to complain to your local data
protection supervisory authority.
You can find their contact details
here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you
are a resident in Switzerland, the
contact details for the data
protection authorities are available
here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Cookies
and similar
technologies: Most
Web browsers are set to accept cookies
by default. If you prefer, you can
usually choose to set your browser to
remove cookies and to reject cookies. If
you choose to remove cookies or reject
cookies, this could affect certain
features or services of our
Website
.
To opt-out of interest-based advertising
by advertisers on our
Website
visit http://www.aboutads.info/choices/.
11.
CONTROLS FOR
DO-NOT-TRACK
FEATURES
Most web
browsers and some mobile operating
systems and mobile applications include
a Do-Not-Track ("DNT") feature or
setting you can activate to signal your
privacy preference not to have data
about your online browsing activities
monitored and collected. At this stage
no uniform technology standard for
recognizing and implementing DNT signals
has been finalized. As such, we do not
currently respond to DNT browser signals
or any other mechanism that
automatically communicates your choice
not to be tracked online. If a standard
for online tracking is adopted that we
must follow in the future, we will
inform you about that practice in a
revised version of this privacy
notice.
12.
DO CALIFORNIA RESIDENTS
HAVE SPECIFIC PRIVACY
RIGHTS?
In
Short: Yes,
if you are a resident of California,
you are granted specific rights
regarding access to your personal
information.
California
Civil Code Section 1798.83, also known
as the "Shine The Light" law, permits
our users who are California residents
to request and obtain from us, once a
year and free of charge, information
about categories of personal information
(if any) we disclosed to third parties
for direct marketing purposes and the
names and addresses of all third parties
with which we shared personal
information in the immediately preceding
calendar year. If you are a California
resident and would like to make such a
request, please submit your request in
writing to us using the contact
information provided
below.
If you are
under 18 years of age, reside in
California, and have a registered
account with
the
Website
,
you have the right to request removal of
unwanted data that you publicly post on
the
Website
.
To request removal of such data, please
contact us using the contact information
provided below, and include the email
address associated with your account and
a statement that you reside in
California. We will make sure the data
is not publicly displayed on the
Website
,
but please be aware that the data may
not be completely or comprehensively
removed from all our systems (e.g.
backups, etc.).
13.
DO WE MAKE UPDATES TO
THIS
NOTICE?
In
Short: Yes, we will
update this notice as necessary to
stay compliant with relevant
laws.
We may
update this privacy notice from time to
time. The updated version will be
indicated by an updated "Revised" date
and the updated version will be
effective as soon as it is accessible.
If we make material changes to this
privacy notice, we may notify you either
by prominently posting a notice of such
changes or by directly sending you a
notification. We encourage you to review
this privacy notice frequently to be
informed of how we are protecting your
information.
14.
HOW CAN YOU CONTACT US
ABOUT THIS
NOTICE?
If you
have questions or comments about this
notice, you may
email us at
fivestarchauffeurs1@gmail.com
or
by post
to:
15.
HOW CAN YOU REVIEW,
UPDATE, OR DELETE THE
DATA WE COLLECT FROM
YOU?
Based on
the applicable laws of your country, you
may have the right to request access to
the personal information we collect from
you, change that information, or delete
it in some circumstances. To request to
review, update, or delete your personal
information, please submit
a request form by clicking here
. We will
respond to your request within 30
days.